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Refund and return Policy – Senora Bags

At Senora Bags, we prioritize customer satisfaction and strive to provide you with the best shopping experience. If you are not fully satisfied with your purchase, you may request a return or exchange under the following conditions:

1. Return Eligibility:
  • Items must be returned within 7 days of delivery.

  • Products must be unused, undamaged, and in their original packaging with all tags attached.

  • Sale or discounted items are non-returnable unless faulty.

2. Non-Returnable Items:
    • Customized or personalized items.

    • Products damaged due to misuse.

  • 3. Return & Exchange Process:
  • To initiate a return or exchange, please contact us at:

    📧 Email: senorabags786@gmail.com
    📱 WhatsApp: 0330-0257619

    Provide the following details:

    • Order Number

    • Product Name

    • Reason for Return/Exchange

    • Photos of the item (if damaged or defective)

    Our support team will guide you through the process.

  • 4. Shipping Charges:
    • Return shipping costs are the responsibility of the customer unless the product was faulty or incorrect.

    • In case of an approved exchange, the customer may be charged a small reshipping fee.

  • 5. Refund Policy:
    • Refunds (if applicable) will be processed after inspection and approval.

    • Refunds are made via the original payment method within 7-10 working days.


    For any further assistance, feel free to contact us anytime via WhatsApp or Email